Terms of service
Terms of Service
Welcome to The Decore Edit. By accessing our website and purchasing our products, you agree to follow and accept the terms mentioned below.
1. General Information
We specialize in creating and providing premium art frames, wall décor, and customized artwork designed to enhance your spaces. All products listed on our website are subject to availability and may vary slightly due to handmade processes, materials, and screen displays.
2. Product Information
We make every effort to display accurate product images, descriptions, dimensions, and colors. However, slight differences may occur due to lighting, photography, and device screen settings.
For customized or handmade frames, small variations may be considered part of the uniqueness of the product.
3. Orders & Payments
- Customers are responsible for providing accurate contact and delivery information while placing an order.
- Orders are processed only after successful payment confirmation.
- Once an order is confirmed, changes or cancellations may not be accepted.
- We reserve the right to cancel an order in case of incorrect pricing, product unavailability, or any unforeseen circumstances.
4. Custom Orders
For personalized/customized art frames:
- Customers must provide correct details, designs, names, sizes, and preferences before confirmation.
- Once customization work begins, modifications or cancellations cannot be accepted.
- Customized products cannot be exchanged or refunded.
5. Shipping & Delivery
- Delivery timelines may vary depending on location, product availability, and shipping conditions.
- Customers must ensure someone is available to receive the order.
- We are not responsible for delays caused by courier partners, weather conditions, or other external factors.
6. Returns & Refunds
All products are sold under our No Return & No Refund Policy unless the product received is damaged or incorrect due to our mistake.
Customers must report any issue within 24 hours of delivery with proper images/videos as proof.
7. Product Care
Customers are responsible for proper handling and maintenance of art frames after delivery. Damage caused due to improper installation, handling, cleaning, or storage will not be covered.
8. Intellectual Property
All artwork, designs, images, logos, and content displayed on this website belong to The Decore Edit and cannot be copied, reproduced, or used without permission.
9. Website Usage
You agree not to misuse this website, attempt unauthorized access, or use our content for commercial purposes without approval.
10. Policy Updates
We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately after being updated on the website.
By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.
For any queries, contact us at:
thedecore.edit1@gmail.com
8128999350